Index

The Uni-edit AI Assistant

https://chat.uniedit.org

It works like ChatGPT or Claude, but it is ours: it runs on Uni-edit's own Microsoft Azure account, only named staff can sign in, and nothing you type goes to a public chatbot service.

If you have used ChatGPT or Claude, you already know how to use it. Type a question, read the answer, ask a follow-up.


Start here — pick the one that sounds like you

"I have never really used AI chat"

Start with Logging in, then Your first hour. You do not need to learn anything technical. You type in ordinary English — or Chinese, or Japanese — and it answers.

"I have used ChatGPT or Claude"

Read What is different here. The short version: same conversation, same uploads, same model picker. Different in that it is private to Uni-edit, the models are chosen for our work, and there is no "Projects" feature — reusable assistants do that job instead.

"I want to work on documents"

Go straight to Working with documents. Upload a manuscript, a spreadsheet or a PDF and ask about it, compare two versions, extract details, or have it suggest changes.

"Can I use this on actual customer work?"

Yes — Using it on customer work says what you are accountable for, and What you can put into it says where your text goes. Read both if you have seen an older version of this manual, which said the opposite.


What it can do today

Write, rewrite, summarise, explain, translate your notes Yes
Upload a document and ask questions about it Yes
Choose which AI model answers Yes — seven available
Search your past conversations Yes
Save a reusable assistant for work you repeat Yes
Look up Uni-edit customers, jobs or experts Not yet — see below
Remember you between conversations No
Search the web No

What it cannot do yet

It has no access to our business records. Asking "show me this customer's job history" will not work — it cannot see the customer database at all. That connection is built and tested but not switched on, because who may see which records has to be right before it is turned on, not after.

You will be told when it changes, and what each person can see will match their own work.

What it cannot do yet has the full list, and what to do instead in each case.

The one rule that matters

Anything you send to a customer is from you, not from the assistant. It goes out with your name on it. The assistant can be fluent, well-organised and wrong — a drafted email can read beautifully and contain the wrong date, the wrong price or the wrong name.

Read what it writes the way you would read a draft from a capable new colleague: worth having, not yet trusted.


All pages

Having a problem?

First, start a new conversation and repeat the request clearly — most oddities go away. If it continues, send Daniel:

Do not send passwords or anything confidential that is not needed to explain the problem.